Last Updated: 12/06/2024

Welcome to Redpro USA LLC (“Company,” “we,” “our,” or “us”). By accessing or using our website (https://redprousa.com/) and services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.

1. Acceptance of Terms
By accessing or using our Services, you confirm that:

1. You are at least 18 years of age and capable of entering into legally binding agreements.
2. You accept these Terms and agree to comply with them.
3. If you are using the Services on behalf of a company or other entity, you have the authority to bind that entity to these Terms.

2. Services Provided
Redpro USA LLC offers solutions related to Removable Pool Fences, Protection Nets, Safety Doorlocks, Field Nets, amongst others.
Details about our specific offerings can be found on our website.

3. Prohibited Use
Users of our Services agree not to:

1. Violate any applicable local, state, national, or international laws.
2. Engage in unauthorized reselling, redistribution, or misrepresentation of the Services.
3. Send unsolicited messages (“spam”) or engage in behavior violating the U.S. Telephone Consumer Protection Act (TCPA) or 10DLC guidelines.

4. Compliance with 10DLC Guidelines
If you use our Services for SMS or text-based communications, you must comply with 10DLC (10-Digit Long Code) regulations, including:

1. Registering your campaigns as required by carriers.
2. Ensuring messages adhere to all legal standards, including transparency, opt-in, and opt-out procedures.
3. Avoiding prohibited content, such as fraudulent, abusive, or misleading messaging.

We reserve the right to suspend Services for non-compliance with 10DLC requirements.

5. User Responsibilities
Users agree to:

1. Provide accurate information during the account registration and campaign submission process.
2. Obtain proper consent from all recipients before sending messages.
3. Honor all opt-out requests promptly.

6. Intellectual Property
All content, materials, and technology used in the Services are owned by Redpro USA LLC or licensed to us. You may not reproduce, distribute, or create derivative works without prior written permission.

7. Limitation of Liability
To the maximum extent permitted by law:

1. We are not liable for indirect, incidental, or consequential damages arising from your use of the Services.
2. Our total liability will not exceed the amount you paid for the Services in the six months preceding the claim.

8. Indemnification
You agree to indemnify and hold harmless Redpro USA LLC from any claims, damages, or expenses arising out of your breach of these Terms or misuse of the Services.

9. Termination
We reserve the right to terminate or suspend your access to the Services for:
Breaches of these Terms.

1. Non-compliance with legal or regulatory requirements.

10. Modifications to Terms
We may update these Terms at any time. Updates will be effective immediately upon posting to our website. Continued use of the Services constitutes acceptance of the modified Terms.

11. Governing Law
These Terms are governed by the laws of Florida, without regard to its conflict of law principles.

12. Contact Information
For questions regarding these Terms, please contact us at:
Redpro USA LLC
Email: info@redprousa.com
Phone: +1 (305) 204-3831