At Redpro USA LLC, we value the privacy of our customers and are committed to protecting personal information. This Privacy Policy outlines the types of information we collect, how it is used, and your rights as a user of our services.

1. Information We Collect We may collect and store the following information:

• Personal Identifiable Information (PII): This includes your name, phone number, and email address when you interact with our services or sign up for SMS communications.

• Message Content: Any messages sent to or from you via our SMS services may be collected, including the content of the message, date, and time sent.

• Usage Data: Information about how you use our services, such as interactions with our website, the frequency of communication, and technical data such as IP addresses and browser type.

• Cookies and Tracking: We use cookies and similar tracking technologies to track the activity on our website and improve user experience.

2. How We Use Your Information The information collected by Redpro USA LLC is used for the following purposes:

• To Provide Services: We use your contact information to send SMS messages related to services, products, or promotions that you have agreed to receive.

• To Improve Our Services: We analyze usage data to enhance user experience and improve the performance of our communication systems.

• Legal Compliance: We may process and disclose your personal information as required by law or in response to valid legal processes.

3. Data Retention Redpro USA LLC retains personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

4. Sharing Your Information We do not sell or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party providers to facilitate communication services and support operations.

• Legal Obligations: If required by law or governmental authorities, we will share information to comply with legal obligations.

5. Your Rights As a user, you have the right to:

• Opt-Out: You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us or by contacting us directly.

• Access and Correction: You may request access to the personal information we hold about you and request corrections if necessary.

• Deletion: You may request that we delete your personal information in compliance with legal requirements.

6. Security We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or disclosure.

7. Updates to This Privacy Policy Redpro USA LLC reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

8. Contact Information For questions or concerns regarding this Privacy Policy, or to exercise your rights, please contact us at: info@redprousa.com

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or obtained from any third parties.

9. SMS Opt-In Details: By providing your phone number on our website forms, you explicitly opt-in to receive informational and promotional SMS messages from Redpro USA LLC. We collect your phone number and consent specifically for this purpose. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP.